Apply online for Nadra Technologies Limited NTL Jobs 2025 in Islamabad. Vacancies are open for Call Center Agent positions. Learn eligibility criteria, application process, and deadline details.
Basic Information
| Job Title | Call Center Agent |
|---|---|
| Organization | Nadra Technologies Limited (NTL) |
| Location | Islamabad |
| Age Limit | Maximum 28 years (with 5 years relaxation) |
| Education | Graduation from a recognized university |
| Experience | Minimum 3 years (Call center/customer service preferred) |
| Application Deadline | 23rd September 2025 |
| Job Type | Contract (3 years, extendable) |
About Nadra Technologies Limited
Nadra Technologies Limited (NTL), a subsidiary of NADRA, has announced fresh job openings for Call Center Agent positions in Islamabad. If you are looking for a government-related job with stability, professional growth, and an excellent working environment, then these NTL Jobs 2025 could be the right opportunity for you.
This article covers all the important details such as eligibility criteria, required skills, application procedure, deadline, and contact information for NTL Jobs 2025.
Eligibility Criteria for NTL Jobs 2025
To apply for NTL Jobs 2025 Call Center Agent post in Islamabad, candidates must fulfill the following requirements:
- Education: Graduation from a reputable university
- Experience: At least 3 years of professional experience in call centers or customer service. Prior experience in handling billing inquiries, troubleshooting, and technical support will be preferred
- Age Limit: Maximum age is 28 years. However, 5 years relaxation is allowed as per rules
- Skills Required:
- Excellent interpersonal and communication skills
- Ability to handle customer complaints and inquiries through phone and email
- Strong typing skills and proficiency in MS Office (Word, Excel, Outlook)
- Ability to multi-task and manage high-volume calls
- Empathy, patience, and active listening skills to ensure customer satisfaction
- Other Requirements: Selected candidates will need to provide medical fitness and character certificates
Key Responsibilities
The selected candidate for NTL Jobs 2025 Call Center Agent Islamabad will:
- Handle inbound customer calls and emails efficiently
- Provide troubleshooting support and resolve complaints
- Assist in improving customer service protocols to reduce complaints
- Implement new customer feedback systems for enhanced service
- Work in shifts to provide round-the-clock support
- Maintain professionalism while managing high-volume inquiries
Terms and Conditions
- Initial hiring will be for 3 years (contract basis) with the possibility of extension
- Six-month probation period will apply
- Only shortlisted candidates will be called for test/interview
- Management reserves the right to reject any application without reason
- No TA/DA will be admissible
- Applicants must bring attested HEC degrees during the interview
- Females, minorities, differently-abled, and transgender candidates are encouraged to apply
- Electronic devices will not be allowed during test/interview
How to Apply for NTL Jobs 2025
Interested candidates can apply online by visiting the official NADRA careers portal: https://careers.nadra.gov.pk
- Ensure all information is accurate and documents are complete before submission
- Applications will only be accepted online; manual submissions will not be considered
- The deadline for submission is 23rd September 2025
- Incomplete applications or those received after the deadline will not be entertained
Contact Details
| Department | HR Department – Nadra Technologies Limited (NTL) |
|---|---|
| Address | Regional Head Office, Mauve Area, G-10, Islamabad |
| Phone | 051-88812756 |
| Website | https://careers.nadra.gov.pk |
Conclusion
The Nadra Technologies Limited NTL Jobs 2025 in Islamabad offer a great opportunity for experienced individuals who want to build a career in customer support services. With professional growth, attractive benefits, and a stable working environment, this position is ideal for candidates who meet the eligibility criteria.
If you are interested, don’t miss the deadline and apply online through the official NADRA career portal today.
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FAQs
Q1: What is the last date to apply for NTL Jobs 2025?
The deadline is 23rd September 2025.
Q2: Can fresh graduates apply for these NTL jobs?
No, at least 3 years of experience in call center or customer service is required.
Q3: Is there any age relaxation?
Yes, a 5-year relaxation in age is applicable.
Q4: Are females eligible for NTL Jobs 2025?
Yes, females, minorities, transgender, and differently-abled individuals are strongly encouraged to apply.
Q5: What is the nature of this job?
It is a 3-year contract-based job with the possibility of extension.